A six-to-ten-week production estimate is not the same as a fitting date. The brief must first be complete, and the finished system still needs inspection, shipping and salon preparation. Separating those stages gives clients a more honest answer than one delivery promise. It also makes a delayed order easier to follow up: you can ask what is waiting and why.
Finish the brief before counting production time
Ask the supplier when its production estimate begins. It may depend on receipt of a template, approval of specifications or another order requirement. Confirm base shape, hair material, shade, grey percentage, length, density and direction together. An incomplete brief can require several rounds of questions before the factory can proceed.
Confirm what starts the schedule
If a sample or physical reference must be sent, include that transport time in your plan. Keep a dated final specification and ask the supplier to acknowledge it. Avoid telling the client that the order is already in production when it is still waiting for essential information or an unresolved construction decision.
Understand the stages within production
Base preparation, hair selection, ventilation and finishing are related stages. A change to the base after ventilation begins may have a different impact from the same request made during planning. Ask for progress in terms of the current stage rather than only asking whether the order is almost finished. This makes replies more meaningful.
Some work depends on earlier approvals
Royal Hair generally discusses standard custom production within six to twelve weeks, subject to confirmation for the actual order. Rush production may be reviewed within a three to six week range, with feasibility and any surcharge confirmed separately. These are planning ranges, not a promise that every construction or order can follow the same schedule.
For illustration, an order confirmed for eight weeks of production still needs transit and receiving checks afterwards. Royal Hair normally plans international shipping separately at about seven to ten business days, subject to destination, carrier and clearance. Add the salon’s fitting allowance rather than booking the client at the end of week eight. The written estimate for the actual order takes priority.
Allow time for review and changes
Agree review points before work starts, especially if the factory will cut the hair or complete a finish you want to inspect first. Ask for the current stage, any missing approval and a revised dispatch estimate. A photograph confirms what is visible at that moment; it is not proof that packing, final inspection and carrier collection have already happened.
Respond with a consolidated decision
If the client asks for a new colour, density or haircut during production, request a revised estimate before agreeing to a delivery date. Distinguish a correction to the original specification from a new design request. Keep both the accepted change and the updated timing in the order record so expectations remain aligned.
Separate dispatch from client readiness
A finished factory order still needs packaging, transport, customs clearance where applicable and receiving inspection. Transit can vary by destination and carrier. Confirm shipment details separately and avoid booking a time sensitive fitting solely from the original production estimate. The salon may also need time for cutting, blending or preparing attachment materials.
Add shipping and salon preparation
Royal Hair handles sales while Phuc Thien Toupee manufactures the product. Use Custom Order to confirm the schedule for the selected hair system and any sample requirements. For repeat clients, plan replacement orders ahead of the desired fitting date. Keep an approved construction and colour reference ready so the next order begins with fewer unresolved questions.