Coverage
Vietnam delivery is free. International orders over USD 399 qualify for free shipping; lower-value orders carry destination-based charges.
Carriers
Options include DHL, FedEx, UPS, USPS/UNI for the US, Royal Mail for the UK and Australia Post where available.
Processing
Stock: 3–7 business days. Custom production: 6–12 weeks. Processing excludes weekends and holidays.
Delivery
Allow an estimated 7–20 business days after dispatch. Customs, weather and carrier delays can extend delivery.
Shipping fees
US USPS/UNI, UK Royal Mail and Australia Post: USD 35. Other countries: USD 49. Remote or disrupted destinations require confirmation.
Tracking
Tracking is provided by email or WhatsApp.
Duties and taxes
Customers pay import duties, taxes and destination customs charges.
Address accuracy
Provide complete, correct delivery details. Re-delivery may incur additional charges.
Lost or damaged parcels
Contact us within 3–5 business days of receipt or expected delivery; we assist with carrier enquiries.
Multiple shipments
Availability and order size may require separate packages.
Non-refundable costs
Shipping charges are excluded from refunds.
Related information: Shipping Policy on royalhairpiece.com ↗